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Poland

Build where the capability depth already exists.

Choosing Poland is a decision about capability depth, not cost. For GBS leaders, CIOs and technology leadership deciding what to build here next.

01

Why Poland?

A mature financial- and business-services ecosystem inside the EU, with growing responsibility held by local teams.

02

Why for financial-services technology?

Global institutions have placed more than delivery here: ownership of platforms, engineering and complex technology domains.

03

What can be built here?

Specialised capability across banking, financial markets, payments and GBS technology hubs.

04

How does CAPTIQ help?

We read the environment, select the right expertise and progressively take on more ownership as the capability matures.

Market evidence

From delivery location to capability hub.

The ecosystem is already here.

49
banking, insurance and financial-services SSCs in Poland.

Ahead of the UK (28), Lithuania (15), Ireland (14) and Germany (10).

ABSL, Business Services Industry in Europe 2025
~60%
of business-services work requires advanced, specialist expertise.

Over 54% is complex mid-office activity, including advanced analytics and cybersecurity.

ABSL, Business Services Sector in Poland 2025
68.8%
IT + R&D · 42.6% IT · 26.2% R&D
of new centres opened in Poland focused on IT or R&D.

New investment is concentrating on technology and more advanced capability.

ABSL, Business Services Sector in Poland 2025
18.7% → 31.6%
IT share of employment in Warsaw business-services centres, 2015 → 2025.

The structure of expertise is shifting, not just the scale of the market.

ABSL, Business Services Sector in Warsaw 2025/2026
Poland at scale
488,700
people employed in Poland's business-services sector
ABSL, Business Services Sector in Poland 2025
Warsaw
111,200
business-services professionals
418
business-services centres
ABSL, Business Services Sector in Warsaw 2025/2026
Capability map

What capability should we build in Poland next?

Banking & Financial Institutions

  • Core Banking
  • Digital Banking
  • Lending
  • Financial Crime / Compliance Technology

Financial Markets & Capital Markets

  • Trading & eCommerce
  • Market Data
  • Post-Trade
  • Risk Technology

Payments & Fintech Platforms

  • Payments Infrastructure
  • Cards
  • Transaction Banking
  • Payment Platforms

GBS & Technology Hubs

  • Engineering Hubs
  • Platform Ownership
  • Centres of Excellence
  • Technology Transformation
Cross-cutting technology capabilities
EngineeringCloudDataCyberEmerging Technology
Depth, not cost

Why the conversation has changed.

Technology hubs in Poland increasingly own platforms, products and specialised capability — not only delivery.

So the question is no longer what can we move here, but what should we build and grow from here?

Ecosystem maturity

Beyond first-generation offshoring: complexity and ownership keep moving up.

EU regulatory proximity

Inside the EU perimeter — closer to supervisors and frameworks such as DORA, MiCA and PSD3.

Depth in the same metros

Banking, markets, payments and technology hubs grow side by side, with engineering, cloud, data and cyber depth.

European access

Aligned time zones and practical day-to-day stakeholder engagement across Europe.

Engagement

What capability are you building?

Tell us about the environment, the challenge and the outcome you need. We'll start there.

Start a conversation